The SASSA Status Check is an essential tool for millions of South Africans relying on social grants, especially the Social Relief of Distress (SRD) grant of R370 per month.
This quick and secure process lets you track your application progress, confirm approval for the current cycle, view your upcoming payment date, and spot any issues like verification delays or declines early.
In 2026, with the SRD grant extended through at least March 2027 and funded accordingly, regular status checks help ensure you receive timely support amid monthly eligibility reviews.
Methods to Check Your SRD Status
Monitoring your SRD application is straightforward with multiple options available. Regular checks help identify issues early and confirm your next payout.
SASSA Status Check Online Portal
The most reliable method is the official website http://srd.sassa.gov.za/SC19/STATUS. Navigate to the status section, input your 13-digit ID and registered mobile number, and submit. You’ll see your current standing, any pending verifications, and approved payment details.
Save the official number (082 046 8553) and initiate a chat by typing “Hi” or “Status.” Follow prompts to enter your ID and phone for an instant update.
USSD Code
Dial *120*69277# or *120*3210# on your phone, provide your ID and mobile, and select the “SASSA Status Check” option. This works without data.
Phone Call
Contact the toll-free helpline at 0800 60 10 11, choose the SRD menu, and verify with your ID.
Moya App
Download this data-free Android app, access the SASSA section, and enter your credentials for status and balance info.
Email or Office Visit
Email [email protected] with your ID and phone, or visit a local branch with identification for in-person assistance.
Status Results & Meanings
After SASSA Status Check, you’ll encounter terms that indicate your application’s progress:
- Pending: Review in progress, often due to income or ID checks.
- Approved: Eligible for the month; payment date will appear.
- Declined: Ineligible, with reasons like excess income or mismatched details.
- Identity Verification Failed: Data doesn’t align with Home Affairs records—correct and resubmit.
- Means Test Failed: Detected income over R624/month.
- Referred: Needs manual review.
- Approved but No Payment: Bank details pending verification.
- Cancelled: Grant terminated, possibly by request.
If approved, check for your specific payday in the late-month window.
SASSA Payment Dates (January 2026 to March 2026)
Below are the official SASSA grant payment dates for January to March 2026. These dates apply to Old Age, Disability, and Child Support grants, helping beneficiaries plan their monthly finances and avoid delays when collecting payments. To check the exact date you have to perform SASSA Status Check.
| Month | Old Age Grant | Disability Grant | Child Support Grant |
|---|---|---|---|
| January 2026 | 06/01/26 | 07/01/26 | 08/01/26 |
| February 2026 | 03/02/26 | 04/02/26 | 05/02/26 |
| March 2026 | 04/03/26 | 04/03/26 | 05/03/26 |
How To Withdraw Your Grant Payment?
Here are the methods to withdraw your SASSA grant money monthly, presented in bullet points:
- ATM Withdrawals: Use your SASSA card and PIN at ATMs to withdraw fee-free cash.
- Cash Back at Stores: Earn cash back at participating stores like Shoprite, Boxer, and Pick n Pay when you swipe your SASSA card.
- Monthly Bank Deposit: Visit your local SASSA office to set up a monthly deposit into your bank account by completing the account payment form.
- Withdrawal Without SASSA Card: Present your ID at designated pay points to withdraw cash without needing a SASSA card. Limited cash withdrawals are also available at SASSA offices during office hours, up to R500 per day.
- Urgent Payments: Request urgent payments from SASSA offices for emergency access between regular payouts.
Ensure the security of your withdrawals by keeping your PIN confidential, avoiding isolated ATMs at night, and promptly reporting lost or stolen cards to SASSA for assistance.
Balance Check Process
The SRD grant pays the full R370 each approved month — there is no partial “balance” held by SASSA like a wallet. What people usually mean by “balance check” is: “How much of this month’s R370 is still left in my account/card?”
Best ways to see it (2026):
- Bank account users → Open your banking app (Capitec, FNB, Absa, Nedbank, Standard Bank, TymeBank) or check at an ATM. Look for the SASSA deposit (usually labeled “SASSA SRD” or “SOCIAL RELIEF”). The remaining amount is your current balance.
- Postbank card → Use Postbank app, ATM, or retail point to check balance.
Tip: If SASSA status says “Approved” but bank shows R0 → wait 2–3 business days (batch payments) or confirm your bank details are correct on the SASSA portal.
Identity Verification
This is the #1 reason many people get stuck on “Pending” or “Declined”.
Why it fails most often:
- Name, surname, or ID number doesn’t exactly match Home Affairs records
- Recent name change/marriage not updated at DHA
- Using old green ID book (photo or details faded/scanned poorly)
- Typo when you first applied
How to fix it (fastest path):
- Go to srd.sassa.gov.za → enter ID + phone → SASSA Status Check
- If it says “Identity Verification Failed”, look for “Re-verify” or “Submit Verification” button/link
- SASSA usually sends an SMS with a secure link → open it and re-confirm your exact details as per your ID document
- If no link comes → go to nearest Home Affairs office and ask them to confirm/update your record (especially if you have a Smart ID now)
- After fixing, re-check status in 2–5 days — it often clears to “Pending” then “Approved”
Important: Don’t keep trying without fixing the root cause — it wastes time.
Other Major SASSA Grants (for Context)
While the SRD grant often dominates discussions due to its scale and monthly variability, SASSA oversees a broader portfolio of social assistance programs. These permanent grants provide more stable, higher-value support to specific vulnerable groups and follow different eligibility rules and payment schedules. Here are the main ones with their current 2026 amounts (based on the latest confirmed figures):
Older Persons Grant:
(Old Age Pension): R2,315 per month for ages 60–74; R2,335 for those 75 and older. This supports seniors who meet means and asset tests.
Disability Grant:
R2,315 per month. Requires medical assessment confirming disability and passing means tests.
Child Support Grant:
R560 per child per month. Paid to primary caregivers for children under 18, subject to means testing.
Foster Child Grant:
R1,250 per child per month. For children placed in court-ordered foster care.
Care Dependency Grant:
R2,315 per month. For caregivers of children under 18 with severe disabilities (medical proof required).
War Veterans Grant:
R2,315 per month. For qualifying veterans of specific historical conflicts who meet age or disability criteria.
SASSA Grant Eligibility
To qualify for the SASSA SRD grant, you must:
-
Be between 18 and 60 years old
-
Be a South African citizen, permanent resident, refugee, or asylum seeker with a valid ID or permit
-
Be unemployed or earning less than R624 per month
-
Not receive any other social grants (except child support), UIF, or NSFAS funding
-
Apply as an individual (one applicant per household)
-
Pass SASSA’s monthly means test
How to Apply for the SASSA Grant?
Apply online through the official SASSA SRD website. Select your ID type, verify your phone number using an OTP, complete your personal details, choose a payment option (bank account or retail collection), and submit your application. You should reapply if your financial situation changes.
Reasons for Decline and How to Appeal
Common rejections include detected income sources, ID mismatches, existing aid, or age limits. If declined, appeal within 90 days on the SRD site: Enter details, select the month, explain with proof, and submit. Track appeal progress online or via helpline.
If your month is declined (especially “Means Income Source Identified” or “Identity Failed”), you can appeal.
Quick steps (online only):
- Visit https://srd.sassa.gov.za/appeals (or search “SASSA SRD appeal” → official link)
- Enter your ID number + registered phone
- Receive OTP via SMS → enter it
- Select the declined month (you must appeal each month separately)
- Write a short explanation: e.g. “I did not receive any income that month” or “ID details have now been corrected at Home Affairs”
- Upload proof if possible (bank statement, unemployment letter, etc.)
- Submit
Want To Change Banking Details?
Learn how to update your banking information for the SASSA SRD R350 Grant with these detailed steps. Ensure accuracy and security throughout the process to ensure your updated details are processed smoothly:
- Provide Your ID Number: Enter your ID Number to initiate the banking details update process.
- SMS Secure Link: Receive a unique and secure SMS link on your registered mobile number after submitting your ID Number. This link is tailored exclusively for you to proceed with the update.
- Follow Instructions: Click on the SMS link and follow the provided instructions to update your banking information accurately and securely.
Stay informed and ensure your banking details are up-to-date to receive your SASSA grant payments without interruptions.
Helpline Details
The opening times for SASSA branches usually start between 7:30 AM and 8:00 AM in the morning and end between 4:30 PM and 5:00 PM in the afternoon. Each branch may have slightly different opening and closing hours. SASSA branches are typically closed on weekends and public holidays.
| For Further Assistance | Contact Information |
|---|---|
| SASSA Toll-Free Call Center | 0800 60 10 11 |
| SASSA Head Office | 012 400 2322 |
Frequently Asked Questions
1. Is SASSA status check free?
Yes, checking your SASSA status through official channels is free.
2. Where can I track my SASSA grant result?
Grant results can be tracked through official SASSA online platforms and services.
3. What details are needed to check grant progress?
A South African ID number and the mobile number used during registration are required.
4. How long does it take for grant results to update?
Grant results may take several days or weeks, depending on verification checks.
5. What does pending mean in a grant application?
Pending shows that the application is still being reviewed by authorities.
6. What does approval mean for a social grant?
Approval confirms that the applicant qualifies and payment processing will begin.
7. Why was my grant request declined?
Declines may happen due to income limits, incorrect data, or eligibility rules.
8. Can I appeal a rejected grant decision?
Yes, applicants can submit an appeal if their grant request is rejected.
9. How do I submit a grant appeal online?
Appeals can be submitted through the official SASSA appeal portal using ID details.
The SRD grant continues to provide essential relief with funding secured until at least March 2027, but monthly verifications mean nothing is automatic. By staying proactive, SASSA Status Check often, fixing issues fast, and using only official channels, you protect your access to this vital support.
Your financial stability matters. Make the SASSA Status Check a simple habit, and you’ll be better prepared for every payment cycle in 2026 and beyond.