SASSA Status Check
The South Africa Social Security Agency provides a grant of R370 to eligible applicants, an increase from the previous R350. Many people apply and receive this grant monthly. After submitting an application, a common concern is how to monitor its progress. In this guide, we explore different methods for a sassa status check for the R370 SRD 2025 grant, explaining what each status means. We also cover what to do if your application is rejected, who to appeal to, and much more. Everything you need is in one place, so let’s dive in and learn together.
SASSA SRD Status Check Online
SASSA plays an important role in accessing the grant. The acceptance or rejection of the appeal is confirmed by checking the application status. Your SASSA grant payment dates are also mentioned with the appeal status. So let’s talk about the online status-checking process.
- Search for the official SASSA website on your Chrome or directly visit the SASSA official page.
- Input your 13-digit ID number.
- Input your South African mobile phone number.
- Now press the “Check Status” button.
- Your SASSA status is displayed on the screen with payment dates when you receive your grant amount.
Note: Make sure you are using the same ID and Phone Number that you used while applying for the SASSA Grant.
Sassa Status Check for R370 Payment Dates
| Month | Old Age Grant | Disability Grant | Child Support Grant |
|---|---|---|---|
| April 2025 | 02/04/25 | 03/04/25 | 04/04/25 |
| May 2025 | 06/05/25 | 07/05/25 | 08/05/25 |
| June 2025 | 03/06/25 | 04/06/25 | 05/06/25 |
| July 2025 | 02/07/25 | 03/07/25 | 04/07/25 |
| August 2025 | 05/08/25 | 06/08/25 | 07/08/25 |
| September 2025 | 02/09/25 | 03/09/25 | 04/09/25 |
| October 2025 | 02/10/25 | 03/10/25 | 06/10/25 |
| November 2025 | 04/11/25 | 05/11/25 | 06/11/25 |
| December 2025 | 02/12/25 | 03/12/25 | 04/12/25 |
| January 2026 | 06/01/26 | 07/01/26 | 08/01/26 |
| February 2026 | 03/02/26 | 04/02/26 | 05/02/26 |
| March 2026 | 04/03/26 | 04/03/26 | 05/03/26 |
Other Ways to Check Your SASSA Status
You can also check your SASSA status in various other ways. By these methods, you can get your status updates with the payment dates without using the SASSA official website. Let’s learn the other methods of checking the R350 grant that changes to R370.
R370 Status inquiry via WhatsApp
You can enquire about your SRD Status check by just contacting your mobile or device with a stable internet connection. After that just follow these easy steps;
- Save the SASSA WhatsApp number 0820468553 in your contact list with the name “SRD Status Check” for remembering or later use.
- Open your WhatsApp on your device. Now go the WhatsApp contacts and refresh it. On refreshing you get the 370 Status Check number, open it to send them a message.
- You will see a list of services in their response. Choose an option that is related to checking the SRD Grant Status.
- You are asked for your ID. Provide them and you will receive a grant status message on your WhatsApp.
Moya App SASSA 370 Status Check
Moya is a user-friendly app that you can easily use and check your grant status. Here is a detailed procedure for using the Moya App to check grant status;
- Pick up your mobile phone go to the Google Play Store or Apple App Store and search for “Moya App” in the search bar.
- From the search result, open the Moya app. Press the download button. It takes a few minutes and the app is installed, downloaded and launched as well.
- After launching the app go to the “Services” tab.
- From the menu list choose “SRD Status check” and resultantly you get all the SASSA benefits.
- Go to status then Input your ID and Phone number.
- Click the “Submit” button and the status is shown to you on the screen.
Status Check Through SASSA Helpline
Another super easy way of getting SASSA status updates is a call. Follow the instructions for calling SASSA and get your SRD Status.
- Open the call dialer of your mobile phone and dial 080 060 1011.
- You are asked for your Application ID so they verify your identity.
- After providing your identity, they inform you about your SRD status and expected payment dates.
Check SRD Status Via USSD Code
SASSA has its own USSD that you can use to check your SRD status. It’s free of cost even no data charges are applied. So here are the steps for you, just follow them;
- Open the call dialer of your phone and dial *120*3210# and a pop-up window appears. If this USSD code does not work, then try other codes that are *120*69277# or *134*7737#
- A pop-up window appears that contains multiple options for your SASSA SRD Grant Status.
- On request provide your SASSA Application ID and Phone Number.
- Then click the “Check” button and get your application status.
How to Appeal if Your SASSA Application Gets Rejected?
If your SASSA application is rejected and you are sure the SASSA decision is wrong, then you can appeal by following this procedure;
- Visit the SASSA Appeal Page:Open Chrome on your mobile phone search “SASSA appeal” and navigate to the SASSA official web.
- Provide Personal Details:Input your South African ID card number and the mobile number that is registered with the SASSA.
- OTP Code Processing: Press the “Send PIN” button to getthe OTP PIN. On providing correct details you receive an OTP (One Time Pin). Put it in the desired place and proceed with the appeal.
- Select Month: Now it’s time for month selection. Choose an accurate month for which your SASSA appeal is rejected.
- Submit Appeal: Now submit your appeal application by clicking the “Submit” button. Now on checking the SASSA status, it shows Completed.
Note: You have a time of 30 days in which you can appeal against your rejected application. Remember SASSA takes 90 days for processing your appeal.
SASSA SRD R370 Appeal Status Check
To check your SASSA SRD (Social Relief of Distress) appeal status, you need to visit the official website. Here’s the procedure:
- Visit the SASSA Appeals Website: Go to the official SASSA SRD appeals website.
- Enter Required Information: Input your South African ID number and the phone number used to submit your application.
- Submit Your Details: After entering your information, click on “Submit” to view your appeal status.
For more detailed guidance, you can refer to the SRD section of the SASSA platform
SASSA Status Check Results Meanings
After the successful submission of the grant application, we check the status from time to time so that we don’t miss any updates. Sometimes we don’t understand the meaning of the status and are worried about it. So the basic statuses with the meaning are described here so you can easily understand them and if any problem like delay or rejection then understand the theissue and resolve it. So let’s know about all of them;
- Pending
When you see SASSA status pending, it means your application has successfully reached the SASSA officer and is currently under review. At this stage, SASSA is checking your details and verifying your eligibility. All you need to do is wait for their response, which will come once the assessment is completed.
- Approved
This status shows that the applicant is approved. The application details are accurate and the applicant is eligible for the grant. You get your grant once the grant payments are scheduled.
- Declined
It means that you are rejected for the grant by the SASSA. Maybe you didn’t meet the criteria or your data is inaccurate. You get a rejection reason with the rejection status, understand it and try to resolve it. If required, then you can also submit the re-appeal application.
- Reapplication Required
If you see a status like “Reapplication Required” that means some error occurs and your application needs attention. So you are asked to apply again in that cycle. Do it as soon as possible.
- Bank Details Are Pending
This status notifies you about the missing, incomplete or not updated banking details. Your immediate attention is needed so update your banking details quickly.
If your issue is not resolved or facing another problem then contact on SASSA helpline number 0800 60 10 11 for further assistance. Or visit the SASSA office that is near to you.
SASSA Status Check Approved But No Payment
If your SASSA status shows Approved but don’t received payment, it typically indicates that your application for the SRD (Social Relief of Distress) grant was successful, but the payment process is incomplete. Common reasons for this situation include:
- Verification Delays: Although approved, further verification might be needed before disbursement occurs.
- Incorrect or Outdated Bank Details: Ensure that your banking information is current and correct in the SASSA system because incorrect details can cause payment failures.
- Processing Delays: There might be a backlog in processing payments due to high volumes of applications.
- System Issues: Occasionally, technical issues or SMS delays can also impact the payment process.
Identity Verification
SASSA Announces Compulsory Biometric Enrolment and Identity Verification Process for Clients using Alternative Identification. The South African Social Security Agency (SASSA) is introducing a mandatory biometric enrolment and identity verification process for clients who use alternative forms of identification other than the standard 13-digit South African Identity number. This initiative aims to enhance the security and accuracy of client identification within the agency’s systems.
How to check the SASSA balance?
SASSA grants are paid every month to the applicants. So their payments are secure in their accounts, and they withdraw their funds in chunks or all at a time. In this aspect, balance checking helps you track your funds so that you can manage them according. But SASSA balance is our concern so here a few methods are described. Choose anyone then follow the steps and your balance is in front of you.
- Dial the USSD code *120*69277# on your mobile phone.
- Follow the prompts and choose Balance.
- Input your SASSA Card number in the desired place.
- Shortly your SASSA grant balance is shown on the screen.
Key Statistics
| Category | Number of Beneficiaries | Monthly Value |
|---|---|---|
| Total Social Grants | 12 million (19m grants) | R22.4 billion |
| Postbank – Total | 3 million | R3 billion |
| Standard Social Grants | 1.96 million | – |
| COVID-19 SRD Grant | 1.08 million | – |
Head Office Contact Details
In case of any issues, SASSA beneficiaries can get help from the official SASSA channels.
| Category | Details |
|---|---|
| Office Name | SASSA Head Office |
| Building | SASSA HOUSE, 501 Prodinsa Building |
| Address | Corner Beatrix and Pretorius Street, Pretoria |
| Postal Address | Private Bag X55662, Arcadia, Pretoria, 0083 |
| Phone Numbers | 0800 60 10 11012 400 2322 |
| [email protected] | |
| Website | www.sassa.gov.za |
Frequently Asked Questions
Can someone get more than one SASSA grant at a time?
No, a person cannot get more than one social grant at a time from the South Africa Social Security Agency (SASSA).
Who qualifies for a SASSA grant?
South African citizens who are permanent residents or refugees and stay in South Africa can apply for an SASSA grant. Where the other eligibilities are depending on the type of grant. So verify each grant eligibility criteria before applying for it.
How long does a SASSA grant application take?
The SASSA grant application takes up to 3 months to approve from the date of application submission. If the grant is approved, then you get your grant from the date of submission.
What documents are needed for a SASSA grant?
The following documents are required for the SASSA grant;
• Copy of applicant’s ID
• Copy of Spouse ID (if required)
• Proof of Material Status (if needed)
• Proof of banking details.
• Proof of income
• SASSA generated an affidavit.
What if my SASSA application is rejected?
If your SASSA application is rejected, you have a time of 30 days in which you can appeal. If you are sure that the SASSA application rejection is a wrong decision then appeal for it. The processing of an appeal applicationtakes 90 days so stay calm and wait for it.
Can I transfer my SASSA grant to a family member?
No you cannot transfer your funds directly to your family member. The grant is paid to the person who applied for it and it is not transferable. So if you are unable to go for collecting the grant then you can appoint a person with the power of attorney. So that person collects each month on your behalf.
Is there an age limit for SASSA grants?
Yes, each grant of SASSA has a specific age limit. Like;
• Child Grant: Under 18 years
• Old Person Grant: 60 years or older
• Disability Grant: Between 18 to 59 years
• Care Dependency Grant: Under 18 years
Why can't I check my SASSA application status?
If you are unable to check your SASSA status then the following factors may affect it;
• Your application details may be inaccurate or not updated on the SASSA portal.
• Maybe a technical issue occurs like an internet issue or server error.
• Maybe some system error occurs.
To resolve these problems, check your internet connection and try again later. Restart your system to resolve the system error. Check whether you updated data either uploaded on the portal or not.
How do I check my SRD R350 payment status?
You can check your SASSA R350 grant status by using the USSD code, WhatsApp, Online, Moya App, and calling on Helpline Number. Use any method and check your SASSA grant status.
SASSA provides grants to South Africans, and many citizens apply for multiple grants and often receive them. After submitting a grant application, it’s common to wonder about its progress. You can perform a sassa status check using any of the available methods. Sometimes the status messages can be confusing, causing unnecessary worry. Here, we explain what each status means to help you understand your application better. In addition, you will also learn about the SASSA grant application process, eligibility criteria, the Gold Debit Card, and much more. Stay with us to get all the information in one place.
