Contacting the South African Social Security Agency (SASSA) is crucial for anyone seeking social grant support. Whether you need to inquire about eligibility, apply for a grant, report an issue, or seek clarification on program guidelines, SASSA is there to help. By reaching out, you can ensure you access the support you deserve and resolve any challenges you may face.
SASSA Contact Numbers: Reach Out for Help
SASSA offers multiple contact channels to assist you. The primary contact method is the SASSA helpline. By dialing this number, you will be connected to a customer service representative who can address your queries and concerns:
SASSA Toll-Free Number: 0800 60 10 11
This toll-free number is specifically dedicated to the Special Relief of Distress (SRD) grant, also known as the R350 grant. If you have any questions or issues related to this grant, this is the number to call.
SASSA Head Office Contact Number
In addition to the helpline, SASSA has numerous offices located throughout South Africa. You can visit your nearest SASSA office to receive in-person assistance with your grant application or inquiries. To find your nearest office, you can use the SASSA office locator tool on their website or ask a SASSA representative over the phone.
| Address | Postal Address | Tel |
| SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Streets, Pretoria | Private Bag X55662, Arcadia, Pretoria, 0083 | 012 400 2322 (Switchboard) 0800 60 10 11 |
SASSA Cape Town
| Address | Postal Address | Tel | |
| Golden Acre, Adderley Street, Cape Town, 8000 | Private Bag X9189 Cape Town, 8000 |
021 469 0235 | [email protected] |
SASSA KwaZulu Natal Office
| Address | Postal Address | Tel | |
| 1 Bank Street, Pietermaritzburg, 3201 | Private Bag X9146, Pietermaritzburg,3201 | 033 846 3324 | [email protected] |
SASSA Eastern Cape Office
| Address | Postal Address | Tel | |
| BKB Building, Cnr Fitzpatrick & Merino Road, Quigney, East London | Private Bag X9001 Chislehurst East London 5200 |
043 707 6335 | [email protected] |
SASSA Free State Office
| Address | Postal Address | Tel | |
| Cnr St. Andrew Street & Aliwal Street Bloemfontein |
Private Bag X20553 Bloemfontein 9300 |
051 410 8339 | [email protected] |
Northern Cape SASSA Office
| Address | Postal Address | Tel | |
| Permanent ‘Perm’ Building 33 Du Toitspan Road Kimberley 8300 |
Private Bag X6011 Kimberley 8300 |
053 802 4919 | [email protected] |
Limpopo SASSA Office
| Address | Postal Address | Tel | |
| 43 Landros Mare Street Polokwane 0699 |
Private Bag X9677 Polokwane 0700 |
015 291 7509 | [email protected] |
North West SASSA Office:
| Address | Postal Address | Tel | |
| 1st Industrial Site Mahikeng 2735 |
Private Bag X44 Mmabatho 2735 |
018 388 4006 | [email protected] |
Sassa Toll Free Number Gauteng
| Address | Postal Address | Tel | |
| 28 Harrison Street Johannesburg 2000 |
Private Bag X120 Marshalltown 2107 |
011 241 8320 | [email protected] |
Sassa Bellville Contact Number
| Number | N/A |
Mpumalanga SASSA Office:
| Address | Postal Address | Tel | |
| 18 Ferreira Street Nelspruit 1200 |
Private Bag X11230 Nelspruit 1200 |
013 754 9446 | [email protected] |
SASSA Chief Executive Officer
| Name | Telephone |
| Busisiwe Jacquiline Memela | 012 400 2455 |
SASSA Athlone Contact Number
| Number | +27 80 060 1001 |
SASSA Call Center Number Durban
| Address | Phone Number |
| 146 Doctor Pixley Kaseme Street 4001 Durban – Durban |
031 360 5411 |
Head of Communication
| Name | Telephone | ||
| Mr Paseka Letsatsi | 012 400 2000 | >Address | >Phone Number |
| 146 Doctor Pixley Kaseme Street 4001 Durban – Durban |
031 360 5411 |
SASSA Chief Financial Officer
| Name | Telephone |
| Mr Tsakeriwa Chauke | 012 400 2473 |
Chief Information Officer
| Name | Telephone |
| Mr Abraham Mahlangu | 012 400 2681 |
Executive Manager:
| Name | Telephone | |
| Ms Raphaahle Ramokgopa | 012 400 2027 | [email protected] |
Executive Manager: Grants Administration
| Name | Telephone | |
| Mr Brenton Van Vrede | 012 400 0257 | [email protected] |
Acting Executive Manager: Corporate Services
| Name | Telephone | |
| Mr Mdumiseni Zulu | 013 754 9383
012 400 2075 |
[email protected] |
Executive Manager: Internal Audit
| Name | Telephone | |
| Mr Moses Mbedhli | 012 400 2561 | [email protected] |
Department Co-Ordinator
| Name | Telephone | |
| Ms Kefilwe Molemi | 012 400 2024 | [email protected] |
Branch Co-Ordinator
| Name | Telephone | |
| Ms Karin Nebbe | 012 400 2331 | [email protected] |
| Ms Nikiwe Mashaba | 012 400 2424 | [email protected] |
| Mr Thabo Hoeane | 012 400 2234 | [email protected] |
| Ms Tumelo Langa | 012 400 2449 | [email protected] |
| Ms Mogafe Mphahlele | 012 400 2412 | [email protected] |
| Ms Bongiwe Honono | 012 400 2134 | [email protected] |
| Ms Madisema Mokoena | 012 400 2325 | [email protected] |
| Ms Barbara Magolego | 012 400 2362 | [email protected] |
Sassa Offices Near Me:
In the given table you can check Sassa Contact Number for R350 & Email Address.
| Address | Contact Number |
| 501 Pretorius St, Arcadia, Pretoria, 0007, South Africa | +27 12 400 2000 |
SASSA Head Office Phone Number & Emails:
SASSA designed these numbers accessible to all South Africans, regardless of their geographical location or economic circumstances. It provides a convenient means of reaching out to SASSA’s dedicated team of professionals who are trained to assist with social grant queries.
| City Name | Contact Number | |
| SASSA Head Office | 0800 60 10 11 | [email protected] |
| Gauteng | 011 241 8320 | [email protected] |
| Mpumalanga | 013 754 9446 | [email protected] |
| Limpopo | 015 291 7509 | [email protected] |
| North West | 018 388 4006 | [email protected] |
| Free State | 051 410 8339 | [email protected] |
| Northern Cape | 053 802 4919 | [email protected] |
| Branch Coordinator: Liziwe Stokwe | 051 410 8552 | [email protected] |
| Branch Coordinator: Linda Denga (Klaas) | Will be updated | [email protected] |
| KwaZulu Natal | 033 846 3324 | [email protected] |
| Eastern Cape | 043 707 6335 | [email protected] |
| Western Cape | 021 469 0235 | [email protected] |
The above you can also check sassa email address of all the offices.
SASSA Numbers Availability and Accessibility:
The SASSA contact numbers are available from Monday to Friday, between 07:30 am and 4:00 pm. The service is toll-free, which means that callers do not get charged for using 0800 60 10 11. The toll-free nature of the contact number ensures that it is accessible to all South Africans. Including those who may have limited financial means. Also, read i lost my sassa reference number.
SASSA Call Center Number Language Support.
SASSA strives to cater to the diverse linguistic needs of the South African population. The contact number provides support in multiple languages, including English, isiZulu, isiXhosa, Afrikaans, Sepedi, Sesotho, Setswana, siSwati, Xitsonga, Tshivenda, and isiNdebele. Callers can select their preferred language to communicate with the SASSA representatives.
SASSA Enquiries Email Address:
The official email address for SASSA’s helpline is [email protected]. This email address serves as a direct channel for individuals to send their queries and concerns. And requests for assistance from SASSA’s support team. The users can also contact the SASSA via email address. You can see all the email addresses of different regions in the above table.
Sassa Head Office Pretoria Pretoria
| Address | Number |
| 501 Pretorius St, Arcadia, Pretoria, 0007, South Africa | +27 12 400 2000 |
By utilizing the Sassa Contact Number & Email Address, individuals can access the necessary support, guidance. And information related to social grants in South Africa. It serves as a direct line of communication between SASSA and the public, ensuring that the agency can effectively assist those in need. Remember to be patient, provide accurate information. And keep records of your interactions for a smoother and more efficient experience.
