SASSA SRD 370 Application Online
If you’re struggling financially and need short-term relief, the South African Social Security Agency (SASSA) offers the Social Relief of Distress (SRD) grant to help you meet essential needs. This grant, currently set at R370 per month, is designed to provide temporary assistance to eligible South Africans, refugees, asylum seekers, and special permit holders.
In this guide, you’ll find everything you need to know about applying for the SRD R370 grant online, from eligibility requirements to step-by-step instructions and what to do if your application is declined.
What Is the SASSA SRD R370 Grant?
The SRD grant was introduced as part of the government’s social relief measures to support individuals who have no income and are struggling to afford basic necessities.
-
Amount: R370 per month (as of 2025)
-
Duration: Paid monthly, but you need to reconfirm your eligibility every few months
-
Payment methods: Bank account, Postbank, or cash collection points
The SRD grant is not a permanent benefit, it’s reviewed regularly, and eligibility must be maintained throughout the period you receive it.
Who Can Apply for the SRD R370 Grant?
You can apply for the SRD grant if you meet all the following criteria:
-
You are 18 years or older
-
You are a South African citizen, refugee, permanent resident, asylum seeker, or special permit holder (valid on or after 15 March 2020)
-
You are unemployed and do not receive any income
-
You are not receiving any other social grant for yourself (e.g., old-age pension, disability grant)
-
You do not receive unemployment insurance (UIF) or any government COVID-19 support
-
Your monthly income is below the means test threshold (currently R624 per person)
Documents and Information You’ll Need
Before starting your application, have the following ready:
-
South African ID number or asylum seeker/special permit number
-
Valid contact details (cellphone number and/or email address)
-
Current residential address (even if it differs from your asylum document)
-
Banking details (if you want payment to your bank account) — optional, as Postbank collection is available
srd.sassa.gov.za Application Process
Follow these steps to apply online:
1. Go to the Official Application Website
Visit the official SASSA SRD portal:
https://srd.sassa.gov.za/sc19b/auth
2. Choose Your Identification Type
Select whether you are applying with a South African ID, asylum seeker number, or special permit number.
3. Provide Your Personal Information
Fill in your name, surname, ID or permit number, and contact details.
4. Enter Your Current Address
Always use your current address, even if it is different from what is on your official documents.
5. Confirm Your Banking or Collection Preference
You can choose to receive payments via your bank account or collect through Postbank.
6. Agree to the Terms and Submit
Tick the consent box for SASSA to verify your information with other government databases, then submit your application. After the application keep follow srd r370 status.
What Happens After You Apply
-
Verification: SASSA checks your details against databases from the Department of Home Affairs, SARS, and other institutions.
-
Notification: You’ll receive an SMS about your application outcome.
-
Payment: If approved, your payment will be made monthly to your chosen method.
-
Reconfirmation: You may need to reconfirm eligibility every 3 months on the SASSA SRD site.
Common Applicant Mistakes to Avoid
1. Incorrect ID or Permit Numbers
-
If your ID number or asylum/special permit number doesn’t match exactly what’s on record, the system can’t verify you.
-
Double-check numbers and spelling before submission.
2. Wrong Banking Details
-
Entering a bank account that’s in someone else’s name (even a spouse or family member) can lead to rejection. Payments must go into an account in your name.
3. Outdated Contact Information
-
If your cellphone number changes, you might never receive approval or payment notifications.
-
Always update your number on the SRD portal immediately.
4. Using Someone Else’s Phone Number
-
Some applicants use a friend’s or relative’s number to apply. This creates complications for OTPs (One-Time PINs) and identity verification.
-
Always use your own number if possible.
5. Not Reconfirming on Time
-
Forgetting to reconfirm every 3 months will pause your payments, even if you’re still eligible.
-
Set a calendar reminder or note the reconfirmation month.
Frequently Asked Questions
How do I check my SRD R370 application status online?
You can track your application by visiting https://srd.sassa.gov.za and clicking “Check Status”. Enter your ID number and cellphone number to view updates.
How long does the approval process take?
On average, it takes 7–21 working days from the date you apply. Delays can happen if your details don’t match the Department of Home Affairs or bank records.
Can I change my payment method after applying?
Yes. You can update your bank details or switch to Postbank collection by logging into your SRD profile online. Changes may take one payment cycle to reflect.
What should I do if my application is declined?
You can appeal the decision within 90 days by visiting the SRD portal and selecting the “Lodge Appeal” option.
If you’re eligible for the SRD R370 grant, applying online is the fastest and most secure way to receive support. The process is simple, but accuracy is important, make sure your personal details are correct and up to date.
While the grant won’t solve every financial challenge, it can provide crucial relief while you work toward more stable income. If your first application is declined, don’t give up, use the appeal process to have your case reviewed.

