SASSA Contact Numbers & Offices: Get Help with Your Grant

Not everyone has access to reliable internet or a SASSA office nearby. Having a toll-free number that works across South Africa, without eating into your airtime, is a major relief, especially for older citizens or those in rural areas. It’s also the same number the Department of Social Development references for grant-related concerns.

SASSA Toll-Free Number: 0800 60 10 11

From my own experience dealing with SASSA queries, especially when checking my R350 grant status getting hold of the correct contact information makes all the difference. Whether you’re trying to sort out a declined application, confirm your banking details, or simply understand where your payment is in the process, SASSA has made it possible to get assistance without needing to visit a branch.

This toll-free number is specifically dedicated to the Special Relief of Distress (SRD) grant, also known as the R350 grant. If you have any questions or issues related to this grant, this is the number to call.

SASSA Offices Contact Number

In addition to the helpline, SASSA has numerous offices located throughout South Africa. You can visit your nearest SASSA office to receive in-person assistance with your grant application or inquiries. To find your nearest office, you can use the SASSA office locator tool on their website or ask a SASSA representative over the phone.

Address	Postal Address	Tel
SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Streets, Pretoria	Private Bag X55662, Arcadia, Pretoria, 0083	012 400 2322 (Switchboard) 0800 60 10 11

 

SASSA Cape Town

Address	Postal Address	Tel	Email
Golden Acre, Adderley Street, Cape Town, 8000	Private Bag X9189 Cape Town, 8000	021 469 0235	[email protected] [email protected]

 

 

SASSA KwaZulu Natal Office

Address	Postal Address	Tel	Email
1 Bank Street, Pietermaritzburg, 3201	Private Bag X9146, Pietermaritzburg,3201	033 846 3324	[email protected] [email protected]

 

SASSA Eastern Cape Office

Address	Postal Address	Tel	Email
BKB Building, Cnr Fitzpatrick & Merino Road, Quigney, East London	Private Bag X9001 Chislehurst East London 5200	043 707 6335	[email protected] [email protected]

 

SASSA Free State Office

Address	Postal Address	Tel	Email
Cnr St. Andrew Street & Aliwal Street Bloemfontein	Private Bag X20553 Bloemfontein 9300	051 410 8339	[email protected] [email protected]

 

Northern Cape SASSA Office

Address	Postal Address	Tel	Email
Permanent ‘Perm’ Building 33 Du Toitspan Road Kimberley 8300	Private Bag X6011 Kimberley 8300	053 802 4919	[email protected] [email protected]

 

Limpopo SASSA Office

Address	Postal Address	Tel	Email
43 Landros Mare Street Polokwane 0699	Private Bag X9677 Polokwane 0700	015 291 7509	[email protected] [email protected]

 

North West SASSA Office:

Address	Postal Address	Tel	Email
1st Industrial Site Mahikeng 2735	Private Bag X44 Mmabatho 2735	018 388 4006	[email protected] [email protected]

 

Sassa Toll Free Number Gauteng

Address	Postal Address	Tel	Email
28 Harrison Street Johannesburg 2000	Private Bag X120 Marshalltown 2107	011 241 8320	[email protected] [email protected]

 

Sassa Bellville Contact Number

Number

N/A

 

Mpumalanga SASSA Office:

Address	Postal Address	Tel	Email
18 Ferreira Street Nelspruit 1200	Private Bag X11230 Nelspruit 1200	013 754 9446	[email protected] [email protected]

 

SASSA Chief Executive Officer

Name	Telephone
Busisiwe Jacquiline Memela	012 400 2455

 

SASSA Athlone Contact Number

Number

+27 80 060 1001

 

SASSA Call Center Number Durban

Address	Phone Number
146 Doctor Pixley Kaseme Street 4001 Durban – Durban	031 360 5411

Head of Communication

Name	Telephone
Mr Paseka Letsatsi	012 400 2000	>Address	>Phone Number
146 Doctor Pixley Kaseme Street 4001 Durban – Durban	031 360 5411

 

SASSA Chief Financial Officer

Name	Telephone
Mr Tsakeriwa Chauke	012 400 2473

 

Chief Information Officer

Name	Telephone
Mr Abraham Mahlangu	012 400 2681

 

Executive Manager:

Name	Telephone	Email
Ms Raphaahle Ramokgopa	012 400 2027	[email protected]

 

Executive Manager: Grants Administration

Name	Telephone	Email
Mr Brenton Van Vrede	012 400 0257	[email protected]

 

Acting Executive Manager: Corporate Services

Name	Telephone	Email
Mr Mdumiseni Zulu	013 754 9383 012 400 2075	[email protected]

 

Executive Manager: Internal Audit

Name	Telephone	Email
Mr Moses Mbedhli	012 400 2561	[email protected]

 

Department Co-Ordinator

Name	Telephone	Email
Ms Kefilwe Molemi	012 400 2024	[email protected]

 

Branch Co-Ordinator

Name	Telephone	Email
Ms Karin Nebbe	012 400 2331	[email protected]
Ms Nikiwe Mashaba	012 400 2424	[email protected]
Mr Thabo Hoeane	012 400 2234	[email protected]
Ms Tumelo Langa	012 400 2449	[email protected]
Ms Mogafe Mphahlele	012 400 2412	[email protected]
Ms Bongiwe Honono	012 400 2134	[email protected]
Ms Madisema Mokoena	012 400 2325	[email protected]
Ms Barbara Magolego	012 400 2362	[email protected]

 

Sassa Offices Near Me:

In the given table you can check Sassa Contact Number for R350 & Email Address.

Address	Contact Number
501 Pretorius St, Arcadia, Pretoria, 0007, South Africa	+27 12 400 2000

SASSA Head Office Phone Number & Emails:

SASSA designed these numbers accessible to all South Africans, regardless of their geographical location or economic circumstances. It provides a convenient means of reaching out to SASSA’s dedicated team of professionals who are trained to assist with social grant queries.

City Name	Contact Number	Email
SASSA Head Office	0800 60 10 11	[email protected]
Gauteng	011 241 8320	[email protected]
Mpumalanga	013 754 9446	[email protected]
Limpopo	015 291 7509	[email protected]
North West	018 388 4006	[email protected]
Free State	051 410 8339	[email protected]
Northern Cape	053 802 4919	[email protected]
Branch Coordinator: Liziwe Stokwe	051 410 8552	[email protected]
Branch Coordinator: Linda Denga (Klaas)	Will be updated	[email protected]
KwaZulu Natal	033 846 3324	[email protected]
Eastern Cape	043 707 6335	[email protected]
Western Cape	021 469 0235	[email protected]

 

The above you can also check sassa email address of all the offices.

SASSA Working Hours And Days

SASSA’s contact number is available Monday to Friday, from 07:30 AM to 4:00 PM. I’ve personally used the 0800 60 10 11 toll-free line, and it helped me resolve a payment delay without needing to visit a local office. Since there are no charges, even people without airtime can still access support. This makes it a lifeline for many South Africans, especially those with limited resources.

SASSA Call Centre Language Support

SASSA caters to South Africa’s multilingual population. When you call, you can choose your preferred language: English, isiZulu, isiXhosa, Afrikaans, Sepedi, Sesotho, Setswana, siSwati, Xitsonga, Tshivenda, or isiNdebele. I once assisted my grandmother who only speaks Sesotho, and she was able to communicate with no issue—this shows SASSA understands the real needs on the ground.

SASSA Enquiries Email Address

The main support email is [email protected]. You can send your queries, documents, or follow-ups here. I’ve used this for a missing reference number, and got a clear reply in two days. Each province also has its own email channel—check the regional list if your issue is location-specific.

Sassa Head Office Pretoria Pretoria

Address	Number
501 Pretorius St, Arcadia, Pretoria, 0007, South Africa	+27 12 400 2000

Frequently Asked Questions

By utilizing the Sassa Contact Number & Email Address, individuals can access the necessary support, guidance. And information related to social grants in South Africa. It serves as a direct line of communication between SASSA and the public, ensuring that the agency can effectively assist those in need. Remember to be patient, provide accurate information. And keep records of your interactions for a smoother and more efficient experience.