How To Collect R350 Grant At ATM Without Card?
Traditionally, SASSA beneficiaries used the physical SASSA card to withdraw grants at ATMs or get cash back at retail stores.
But as of late, new methods allow cardless access, using a One-Time PIN (OTP) or voucher sent via SMS to your registered phone number. This helps if you lost the card, don’t have a bank account, or simply prefer not to carry the card.
These methods are also useful in areas with limited banking infrastructure or for beneficiaries who rely on cash collection rather than bank deposits.
SASSA Cardless ATM Withdrawal
Before you can withdraw without a card, make sure of the following:
- Your cellphone number must be registered with SASSA and match the number used for grant application.
- You should receive an OTP (One-Time Pin) or voucher via SMS from SASSA once your grant is ready.
- The ATM or bank must support a cardless withdrawal option, often branded as “CashSend”, “Cardless Services” or similar.
| Step | What You Do |
|---|---|
| 1 | Wait for SASSA SMS confirming your R350 grant is ready. |
| 2 | Go to an ATM of a bank supporting cardless withdrawals. |
| 3 | On the ATM screen, select “CashSend” / “Cardless Withdrawal” / similar option. |
| 4 | Enter the required information — usually your registered phone number. |
| 5 | Input the OTP or voucher/PIN you received via SMS. |
| 6 | Confirm your identity (if prompted) — some ATMs may ask for ID number. Then select withdrawal amount (up to the grant amount). |
| 7 | Collect your cash and receipt. That’s it. You don’t need a SASSA card. |
Suppose you have the R350 SRD grant and your bank is ABSA. You receive an SMS: “Your grant is ready. Use this CashSend code 123456 and PIN 789012”. You go to the nearest ABSA ATM, pick “CashSend”, type your phone number, then enter the code and PIN. The ATM verifies and gives you R350 in cash. Job done, no card needed.
Another beneficiary with FNB might get a similar SMS and withdraw via “eWallet” or cardless option at an FNB ATM.
Alternative Cardless Collection Methods
Not everyone can access ATMs easily. Recognizing this, SASSA supports collection via partner retail stores. Such methods may even be more convenient than ATMs for many beneficiaries.
Participating Retailers
Major retailers and merchants where you can collect your grant without a card include:
- Pick n Pay
- Shoprite
- Checkers
- Boxer
- Usave
How Retail/Store Collection Works
- Once you get the OTP/voucher SMS from SASSA, visit the nearest approved store.
- Bring your valid South African ID and your phone with the OTP.
- At the till or money‑market counter, present your ID and OTP; staff verify your details.
- After verification, you receive your R350 in cash. No card, no bank account needed.
Retail collection is particularly useful for those in rural areas, or for beneficiaries without bank accounts or easy ATM access.
Common Issues & How to Avoid Them
Common issues include expired OTPs or using unsupported ATMs. Avoid problems by keeping your phone number updated and using the OTP promptly at authorized ATMs or stores.
OTP or Voucher Issues
- OTPs sometimes expire within hours, use them promptly.
- Ensure your cellphone number registered with SASSA is correct and active. If you changed numbers, update SASSA before attempting withdrawal.
ATM or Bank Compatibility
- Not all ATMs support cardless withdrawals. Always use banks/ATMs known for “CashSend” or cardless features (like ABSA, FNB, etc.).
- Using ATMs in poorly lit or unsafe areas increases risk. Prefer busy, secure ATMs during daytime.
Fraud & Security Risks
- Never share your OTP or PIN with anyone, SASSA or banks will never ask for it over the phone.
- Be careful of scams: some fraudsters may send fake messages claiming to be SASSA or ask for “confirmation” of grants linked to your number.
- Always verify that the SMS is official and no third-party is involved.
FAQ’s
Can I use any ATM for cardless SASSA grant withdrawal?
Not every ATM supports cardless withdrawals. Look for banks/ATMs that offer “CashSend”, “Cardless Withdrawal” or similar. Popular banks such as ABSA and FNB support this feature.
What happens if my OTP expires before I withdraw?
If your voucher/OTP expires, you’ll need to request a new one from SASSA — you won’t be able to withdraw with the expired code. Always try to use it the same day.
Is there a fee for cardless SASSA withdrawals?
In many cases, no fee is charged. With retail-store withdrawals, SASSA and retailers often advertise “no fee” for R350 retrieval — but confirm at the store/ATM before proceeding.
What is cardless withdrawal for SASSA R350 grant?
Cardless withdrawal means you don’t need a physical SASSA card. Instead, you use an OTP or voucher sent via SMS and your ID or phone number at an ATM or approved retailer to get cash.
If you’re wondering how to collect R350 grant at ATM without card, don’t worry. Even without a SASSA card, you can access your grant securely using cardless and OTP-based withdrawal options. Whether through a compatible ATM with CashSend or eWallet, or at an approved nearby retailer, all you need is your registered cellphone number, the OTP voucher, and your ID.
Make sure your SASSA details, especially your phone number, are up to date. Use the OTP promptly before it expires, and never share it with anyone. By following these steps, you can receive your grant safely, efficiently, and without a physical card.
